For help with this site, please click on one of the following help topics or view frequently asked questions below.
Q: Are Login ID's and Passwords case sensitive?
A: Yes, this is to enhance security into the site.
Q: Who do I contact if I need assistance?
A: You can call DirectAccess Customer Service at 800-284-4060.
Q: Is DirectAccess HIPAA compliant?
A: The patient data, and access to that data, in DirectAccess meets all HIPAA requirements.